At The Fairlands Practice we encourage feedback because it helps us to improve services. If you wish to share your views and experiences, positive or negative, simply speak to a member of staff. 

Whilst we hope that we can deal with most problems quickly and with ease, if you do wish to make a formal complaint, we advise this is done either immediately following, or as soon as possible after the event (and up to a maximum of 12 months afterwards).

Official complaints should be directed in writing to our Practice Manager or GP Partner Complaints Lead at the below address:

Mr B Taguba – Practice Business Manager; or

Dr M McKendry – GP Partner Complaints Lead

Practice Manager

The Fairlands Medical Centre

Fairlands Avenue